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Questions to Consider When Choosing a Natural Stone Contractor
Please know that not all fabricators are alike. Most customers would not recognize that they have been short changed, so do your homework and take the time to educate yourself. You wouldn't choose your builder on price alone, so we suggest that you choose your granite fabricator based on research, not only on price. You are going to have to look at these countertops every day, so don't get stuck having to live with a botched job.
Aside from the overall cost of the project, what are my most significant concerns?
How fussy am I about quality workmanship?
Do I have a way to get prompt answers to my questions and issues?
Do I feel comfortable that the people I'm working with understand and care about the success of my project?
Does the caliber of laborer working in my home make a difference to me?
To what degree am I willing to compromise these issues for the sake of price?
Questions to ask your prospective fabricators:
Do you use your own installers or third party contractors?
How do you stand behind your work?
How current are your fabrication techniques? Why does that make a difference?
What measures do you take to assure there are reputable people working in our home?
Will your quoted price include everything we need, or might we be surprised by extras and add-ons after we commit?
When it comes to edge polish quality, what measures are taken to assure a quality finish?
When it comes to seams, what do you do to assure minimum visibility?
What is your on-time delivery record?
If I should have a problem, what is your company's policy for providing a remedy?